Payment Policy

1. Currency and prices

Prices are in VND and shown for the whole selected stay before you confirm the booking.

2. Payment method

• Bank transfer using the VietQR code shown right after booking (scan with any banking app).
• Receiving account: CÔNG TY TNHH FULL NIGHT — MB Bank (Ngân hàng TMCP Quân đội) — account holder CONG TY TNHH FULL NIGHT.
• Transfer note: booking code + "ck" (pre-filled in the QR).
• Full9 never takes website booking payments into a personal account. If asked to pay into another account, call hotline (+84) 90.2247.090 to verify first.

3. Deadline

Please pay right after booking to hold the room. Unpaid bookings may be cancelled if another guest books the room.

4. Payment confirmation

Payments are matched automatically. The "Paid" status appears on the Find my booking page and Full9 messages you a confirmation.

5. Invoices

Full9 issues e-invoices as required by law. For a company invoice, send your invoice details before check-out.

6. Additional charges

Early check-in / late check-out, extra guests, electricity (monthly stays) or damage are announced in advance and paid by bank transfer before check-out.

7. Security

The website does not collect or store card numbers. All payments go through your own bank.